Need Help?

Tell us what happened at support@social-orbit.app. Include the email on your Grav account, what you expected, what happened instead, and a screenshot if it is safe to share. Never send a password, login code, or payment card number.

We read every message and typically reply within one business day. If you already have a support case, reply in that same conversation so the full history stays together.

Frequently asked questions

How do I join a Feed?

Ask the Feed owner for an invite link or QR code. Open it in the app and follow the invitation steps.

Can I be in more than one Feed?

Yes. You can create or join multiple Feeds, and each one stays separate.

What happens if I delete my account?

Delete Account starts the deletion process. Some narrow records may remain temporarily or where required for safety, legal, payment, diagnostic, or backup obligations. See the Privacy Policy for details.

Why can't I see a post someone mentioned?

You can see only content shared inside Feeds you belong to. Content from another private Feed will not be visible.

How do I report content or an account?

Use the report control in the app. Add the reason and any context that helps the safety team understand what happened. Screenshots are useful when the app offers a safe evidence upload.

Is my data sold or used for ads?

No. Grav does not sell personal information or operate an advertising business.

How do I cancel Grav+?

Grav+ subscriptions are billed through Apple. In the App Store, open your profile, choose Subscriptions, then select Grav to manage or cancel.

Want to support the project?

This page is for product help. To contribute to Grav's development and see the supporter campaign, visit Support Grav.

Press and partnerships: hello@social-orbit.app. Brand questions: brands@social-orbit.app.